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Terms of Service

Clavis IVF Center Terms of Use and Service Agreement

1. Introduction

This Terms of Use and Service Agreement ("Agreement") has been created between Clavis IVF Center ("Center") and patients who wish to receive IVF treatment services ("Patient" or "Patients") to regulate legal rights, obligations, and service conditions.

2. Description of Services

Clavis IVF Center provides the following services under the Turkish Republic of Northern Cyprus Assisted Reproductive Treatment Centers Legislation:

  • In vitro fertilization (IVF) treatment
  • Egg donation
  • Sperm donation
  • Embryo donation
  • PGT (Preimplantation Genetic Testing)
  • Gender selection
  • Surrogacy
  • Intrauterine insemination (IUI)
  • Infertility evaluation and treatment services
  • Reproductive health counseling

3. Appointment and Treatment Process

  • Patients must undergo necessary medical evaluations before beginning the treatment process.
  • Appointment requests are scheduled by our patient coordinators.
  • Appointment dates are arranged according to the treatment schedule.

4. Payment and Pricing

  • Payments can be made in cash or via credit card.
  • All payments must be completed before the start of the treatment process.
  • Accommodation and transportation services are not included in the treatment pricing.

5. Privacy Policy and Data Protection

Patient information is not shared with third parties and is only accessible to authorized medical personnel within the scope of the treatment process.

6. Patient Rights and Responsibilities

Patient Rights:

  • The right to receive detailed information about their treatment process
  • The right to confidentiality and protection of personal health information

Patient Responsibilities:

  • Providing all required medical documents accurately and completely
  • Following all medical instructions given by doctors and healthcare personnel

7. Cancellation and Refund Policy

  • Refunds may be available for cancellations before the start of the treatment process.
  • Once the treatment process has started, no refunds are provided.

8. Transportation and Accommodation Services

  • Airport Transfer: Private transfer services are provided.
  • Accommodation Options: Hotel, luxury accommodations, and family-friendly apartment options are available.
  • Language Support: Our patient coordinators provide assistance in English, Turkish, German, Russian, Hebrew, and Arabic.

9. Legal Disclaimer and Liability

  • Clavis IVF Center does not guarantee the success of IVF treatment.
  • All medical risks should be considered before starting the treatment.

10. Agreement Modifications

This agreement may be updated from time to time by Clavis IVF Center.

Contact Information

  • Address: Dr. Fazıl Küçük Cad. No: 10, Nicosia / TRNC
  • Phone: +90 539 145 13 12
  • Email: info@clavisfertilitycenter.com
  • Website: www.clavisfertilitycenter.com

By accepting this agreement, you confirm that you agree to receive services under the specified terms and conditions.

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